PSN Voucher Code Redemption Workaround
Yesterday PlayStation made it public that the PlayStation Network had been experiencing some issues resulting in slow downloads and spurts of interrupted service. In a PS blog post, they announced that due to the unknown nature of the issues they had turned off voucher code redemptions in the PlayStation Store altogether. There is a work around.
Due to high volume on PSN, some users may experience network latency. In addition, you may not be able to redeem PSN codes of any type. We are aware of these issues and working to resolve them as quickly as possible. We are sorry for the inconvenience and appreciate your patience. [Last updated 11/29/13]
Thankfully, there are many ways to shop our beloved, yet often temperamental, PlayStation Stores. Some platforms restrict access to games on other platforms such as going onto PS4 and looking for PS3 or Vita content is just not possible, yet. The PlayStation Store on PS3 shows everything except PS4 content while PSP’s store is still kicking. Then there is the all-powerful SEN webstore, short for Sony Entertainment Network.
Try redeeming your PSN voucher codes while logged into the SEN webstore. You should see a successful redemption. This worked for us to redeem voucher codes for an upcoming PS4 game. When we popped into the Library section of our PlayStation Store on PS4, the game was waiting there to be installed.
If you have a voucher code that isn’t working directly from the console, give this trick a try and let us know how it worked out. Of course, if it didn’t work, the PlayStation customer support number is (800) 345-SONY between 5:00AM – 12:00AM Pacific Time.
UPDATE: The EU PlayStation Blog has provided a second update to the issues surrounding the drama with PSN this weekend which happen to be a shared concern with both NA and EU regions.
(9.22pm GMT, 30th November): Users will be aware that core network stability has returned throughout today and we are beginning the next phase of PSN service roll-out e.g. users will soon be able to progressively see the content info area for game titles. Voucher redemption continues to be controlled in order to cope with volume. We will have an update tomorrow. Thank you for your patience as we manage PSN to restore full service.